Careers

• Ability to translate the business requirements into coherent, usable technology requirements and effectively document the same.
• Acts as a liaison between business users and technical analysts / developers in the analysis, design, configuration, testing and support of systems to ensure optimal operational
• performance. Coordinate with the Project Manager to align Business analysis tasks into project plans
• Coordination with the business and IT teams on various project management activities.
• Review the documented deliverables at various project phases and coordinate the sign off from business stakeholders
• Identify the customization requirements where ever applicable and develop detailed specifications and review functional design documents
• Responsibility to complete all relevant project related documentation.
• Identify and document any gaps found during various project phases and coordinate with the stakeholders to develop the most appropriate approaches to address them
• Support the timely and effective implementation of in house and vendor projects.
• Participates in user acceptance testing and testing of new system functionality.
• Supports the preparation and development of training materials 
• Periodic updates to the Project Manager/business / IT / Review Committee on the progress of the project.
• Analysis of the feasibility of various change requests received from departments in the modules / projects managed.

• Ensure full adherence to Bank Dhofar EPMO (Enterprise Project Management Office) approved Project Management guidelines.
• Prepare all relevant Project Documents as per the Project Management Framework, this
• includes and may not be limited to Project Charter, Project Plan, and deploy project team structure with cross functional team members
• Manage projects within scope time and cost limitations approved by project steering committee
• Hold Project team meetings in timely matter, prepare minutes of meetings and progress status reports
• Manage Projects’ issues and risks logs and escalate as appropriate to EPMO Management.
• Maintain projects records and related documents in the Project management system deployed by EPMO with up to date accurate information
• Follow best practice project management methodology as set forth by CIO/TransformationHead.
• Ensure all sign offs are in place for implemented projects and that they are handed over to the business owner on completion.
• Ensure effective and collaborative communication across stakeholders of the project, providing a documented responsibilities matrix.

• Cultivate a solid body of work.
• Take the design “brief” to record requirements and clients needs.
• Schedule project implementation and define budget constraints.
• Work with a wide range of media and use graphic design software.
• Think creatively and develop new design concepts, graphics and layouts.
• Prepare rough drafts and present your ideas.
• Amend final designs to clients comments and gain full approval.
• Work as part of a team with copywriters, designers, stylists, executives etc.

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Participate in the design of information and operational support systems.
• Liaise with vendors and other IT personnel for problem resolution.

• Analyzes data by completing hypothesis, normal distribution, and process capability analysis tests.
• Prepares reports by collecting, analyzing, and summarizing data; making recommendations.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies; maintaining american society of quality control certified quality engineer qualification.
• Contributes to team effort by accomplishing related results as needed.

• Acting as lead iOS and/ or Android developer. Depending on the skills set can be lead on one platform and play a supporting role across the other.
• Working closely with another mobile app developer leading the other platform development.
• Deliver across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support .
• Working directly with developers and product managers to conceptualise, build, test and realise products. 
• Build prototypes at tech scoping stage of projects.
• Working along the web developers to create and maintain a robust framework to support the apps.
• Working with the front end developers to build the interface with focus on usability features.
• Create compelling device specific user interfaces and experiences.
• Standardising the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort .
• Optimising performance for the apps.
• Keep up to date on the latest industry trends in the mobile technologies.
• Explain technologies and solutions to technical and non-technical stakeholders.
• Attend industry events/ conference – both attending and presenting. 

• Responsible for helping formulate an effective, responsive design and turning it into a working theme. Work closely with back-end developers and customers to ensure an effective, visually appealing, and intuitive implementation.
• Responsible for designing and implementing new features and functionality, establishing and guiding the website’s architecture, ensuring high-performance and availability, and managing all technical aspects of the CMS. Work closely with front-end developers and customers to ensure an effective, visually appealing, and intuitive implementation.

• Develop and customize odoo modules and support current client applications.
• Create accurate technical estimations.
• Develop and maintain documentation for completed projects.
• Work effectively with QA resources.
• Actively seek to share and gain new knowledge in one’s own as well as other technology areas.
• Proactively participate in ongoing development process improvements.

• Analysis and Solution Definition
• Understands client organization's direction, structure, and requirements to analyze and evaluate existing or proposed systems.
• Documents and analyzes required information and data.
• Prepares requirements, specifications, business processes and recommendations.
• Understands technical design specifications.
• Translates client requirements into specific modules and functions. 
• Prepares prototype, use cases and the appropriate diagrams to explain the system.
• Identifies and documents system deficiencies.
• Suggest logical and innovative solutions to complex problems and recommend a solution according to its suitability from thebusiness and technical point of view.
• Should be able to identify the test scenarios to work with the tester to ensure the system quality.
• Anticipates client needs before they arise and presents solutions to project management that encompass issues at hand.
• Understands expectations that were set with client and recognizes when issues/events may affect delivery.
• Communicates with different types of clients with different personalities.
• Train the client or his team on the new system
• Assists in enforcement of project deadlines and schedules.
• Develops internal and external meeting objectives and agendas.
• Prioritizes multiple tasks effectively.
• Proactively initiates, develops, and maintains effective working relationships with team members.
• Demonstrates the ability to cooperate with a variety of people and achieve results.
• Communicates the requirements with the whole team (designers, developers & testers).
• Follow up with the technical team and the client.

Responsible for the development and implementation of web applications built using industry standard development tools such as PHP and Python.

Duties and responsibilities:

• Develop new Web Applications and support current client applications.
• Create accurate technical estimations.
• Develop and maintain documentation for completed projects.
• Work effectively with QA resources.
• Actively seek to share and gain new knowledge in one’s own as well as other technology areas.
• Proactively participate in ongoing development process improvements.

Coordinate the implementation of OpenERP Systems. This includes Involvement in all phases of a project such as analysis, design, conversion, installation, training, and support

Duties and responsibilities:

• Analyze business procedures and determine the appropriate modifications to be applied to the system
• Help in the development of specifications and configure the system.
• Communicates regularly with the project manager on the status of the work in progress
• Respond to customer calls and provides immediate assistance for urgent requests
• Communicate with the technical support team, make a requisition, and ensure the necessary follow-up
• Provide training to users during the implementation phase
• Participate in sales activities by configuring the demonstration environments
• Make clients presentations
• Acquire knowledge of the market through communication with potential and current customers

• Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
• Resolving escalated customer complaints without the need for team lead intervention
• Documenting troubleshooting and problem resolution steps
• Participation in providing training to customers as required

The Sales Manager is responsible for the acquisition of new projects and project bids.

Duties and responsibilities:

• Set sales targets and define strategy to achieve these targets and to follow the set strategy punctually
• Target customers in different industry sectors
• Manage the proposal development process and maintain the time-lines for the proposal teams
• Develop draft proposals based on team meetings and discussions
• Maintain the Business Development databases
• Support marketing activities, including trade/ scientific shows, mailings, etc.

Competencies
 

• Clarify goals and reach agreement maintaining the interests of all parties
• Proactively develops and improve products and services
• Understands clients' needs
• Build and maintain excellent relationships with colleagues and clients
• Professional writing
• Good communication, negotiation, and presentation skills.